Refund Policy

No refunds are issued more than 24 hours after you submit your reservation.

After 24 hours the order is final, even if your Saturday is still days away — by then your sister has planned her bake and bought ingredients for it.

If you change your mind within 24 hours of reserving, reply to the confirmation text from your sister and we will cancel the order and refund anything already paid to the original payment method.

Refunds usually arrive within 3–5 business days depending on your bank or payment app.

If your order arrives damaged, incomplete or with a clear quality issue, tell us within 24 hours of delivery with a photo and a short description. We will replace the loaf on the next delivery day or refund that item — your choice.

Claims made more than 24 hours after delivery cannot be honored.

If nobody is home and there is no safe place to leave your order, your sister will text you to coordinate. If we cannot reach you and the loaf cannot be left safely, the order is forfeited and not refundable.

Delivery is currently free. If a delivery fee is ever charged, it is non-refundable once your delivery has been scheduled.

Reply to the text message you receive from the sister who confirms your order. A business email and phone number will be listed here once published.